Privacy Policy
Last Updated: 9th May 2025
Welcome to Glow Heart Forest Monastery. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application for meditation learning, managing donations, and coordinating food offerings.
1. Information We Collect
We collect information to provide and improve our services. This includes:
- Personal Information: When you create an account, make a donation, or sign up for a food offering, we may collect your name, email address, phone number, and mailing address.
- Payment Information: If you make a donation or purchase a course, your payment details are processed securely by our third-party payment processors (e.g., Stripe, PayPal, Square). We do not store your full financial information on our servers.
- Platform Data: We collect information about how you use the app, including meditation courses viewed, donation history, and food offering schedules.
- Device and Usage Data: We automatically log standard technical data, such as your IP address, browser type, and interaction with the app, to ensure it functions correctly.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the platform.
- Process donations and send receipts.
- Coordinate food offering schedules and communicate updates.
- Grant access to meditation learning materials and track your progress.
- Send administrative emails, security alerts, and support messages.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing, email delivery).
- Legal Compliance: If required by law, subpoena, or other legal processes, or to protect the safety and rights of our center, our users, or the public.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to access, update, or delete the personal information we hold about you. You can manage your account details within the app or contact us directly to exercise these rights.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@glowheartorg.com.